Contact Us

We’re here to help and aim to make your experience with SinsAuthor Neko Wear+ smooth and stress-free.

Email Support

For orders, quality issues, memberships, billing, digital access, or general questions:

nekowear@sinsauthor.ca
Orders Quality Memberships Billing Privacy

Faster Help Checklist

  • Order number (if applicable)
  • Email used at checkout
  • Short description of the issue
  • Photos for damage/print issues (flat, well-lit surface)

Response Time

We typically reply within 1–3 business days. During launches or peak periods, replies may take a bit longer — but every message is handled with care.

Business Location

Toronto, Ontario, Canada

Fulfillment and order logistics may be coordinated through our merchandising partner (e.g., Fourthwall), depending on your order type.

For privacy-related requests, please include “Privacy Request” in your email subject line.