Last Updated: 08/01/2026

This Privacy Policy (“Privacy Policy”) describes how SinsAuthor Neko Wear+ Official Merchandise Hub — Since 2010 (“SinsAuthor Neko Wear+,” “we,” “us,” or “our”), operating from Toronto, Ontario, Canada, collects, uses, discloses, and protects personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation.

This Privacy Policy applies to our websites, ecommerce platforms, digital products, memberships, and related services (collectively, the “Services”).

What Personal Information We Collect

Personal Information You Provide Directly

We collect personal information you voluntarily provide when you:

• Access or use the Services

• Communicate with us electronically or in person

• Subscribe to newsletters or updates

• Register for an account or membership

• Purchase physical or digital products

• Contact customer support

This information may include:

Account Information
Name, email address, contact details, account credentials, order history, and related information.

Purchase & Registration Information
Billing address, shipping address, phone number, and order details.

Payment Information
Payments are processed by third-party payment processors. We do not store full credit card numbers. Payment providers may collect payment and verification information as required by law.

Transaction Information
Products purchased, purchase dates, amounts, and order status.

Communications
Information you provide when contacting us, including emails, messages, or support inquiries.

Providing personal information is optional; however, certain Services may not be available without it.

Personal Information Collected Automatically

When you interact with the Services, we or our service providers may automatically collect:

Log & Usage Data
IP address, browser type, access times, pages viewed, referring URLs, and interaction data.

Device Information
Device type, operating system, identifiers, and settings.

Location Information
General location inferred from IP address.

Cookies & Tracking Technologies
We use cookies, pixels, analytics tools, and similar technologies to improve functionality, personalize content, analyze usage, and enhance security.

You can manage cookies through your browser settings. Disabling cookies may limit some features.

Personal Information from Third Parties

We may receive personal information from vendors, ecommerce platforms, analytics providers, or marketing partners and may combine it with information you provide directly.

How We Use Personal Information

We use personal information for purposes that a reasonable person would consider appropriate, including to:

• Provide, operate, and improve the Services

• Process payments and fulfill orders

• Communicate with you and provide support

• Send updates, promotions, or marketing communications (where permitted)

• Analyze usage and improve features

• Detect, prevent, and investigate fraud or security issues

• Comply with legal and regulatory obligations

• Enforce agreements and protect our rights

Aggregated & De-Identified Information

We may anonymize or aggregate personal information so it no longer identifies individuals. This data may be used for analytics, research, reporting, and business improvement.

Disclosure of Personal Information

We may disclose personal information only when necessary and consistent with this Privacy Policy:

Service Providers & Vendors
Including ecommerce platforms, payment processors, hosting services, analytics providers, marketing tools, and security partners.

Affiliates
Entities under common ownership or control.

Legal & Safety Requirements
Where required to comply with law or protect rights, safety, or property.

Business Transactions
In connection with mergers, asset sales, reorganizations, or similar transactions.

With Your Consent
When you authorize disclosure.

We do not sell personal information in the traditional sense.

Analytics & Advertising

We may use third-party analytics services (such as Google Analytics) to understand how users interact with the Services.

Advertising technologies may collect anonymized or hashed data to deliver relevant marketing. You may manage advertising preferences through browser or industry opt-out tools.

Your Privacy Rights (Canada)

Under Canadian privacy laws, you have the right to:

• Access your personal information

• Request correction of inaccurate information

• Withdraw consent (subject to legal or contractual limits)

• Ask how your information is used or disclosed

• File a complaint with the Office of the Privacy Commissioner of Canada

To exercise these rights, contact us at:
📧 nekowear@sinsauthor.ca

We may request identity verification before responding.

International Users

Your personal information may be stored or processed outside Canada, including in the United States. Such information may be subject to the laws of those jurisdictions. We take reasonable steps to ensure appropriate safeguards are in place.

Children’s Privacy

Our Services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If such information is identified, it will be deleted.

Data Retention

We retain personal information only as long as necessary to fulfill identified purposes, comply with legal obligations, resolve disputes, and enforce agreements.

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure.

Third-Party Links

The Services may contain links to third-party websites or platforms. We are not responsible for their privacy practices. Please review their policies independently.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date reflects the most recent changes. Continued use of the Services confirms acceptance of the current version.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, contact us at:

📧 nekowear@sinsauthor.ca
📍 Toronto, Ontario, Canada

If you want next, I can:

• 🔐 Convert this into WooCommerce + WordPress legal pages

• 🍪 Add a Canadian-compliant cookie notice

• 🧾 Create a short plain-language version

• ⚖️ Align it with Ontario Consumer Protection Act language

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